Can't Load Sitemap

Topics: Bug, Connection
May 13, 2015 at 8:16 PM
Edited May 13, 2015 at 8:19 PM
It has been weeks since I last made any changes to my sitemap. The last time I did, everything seemed fine.

When I attempted to open my sitemap in XrmToolbox-SitemapEditor, I got the following message:
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Data at the root level is invalid. Line1, position 1.
Could someone please tell me what could be wrong or at least how I can debug this?

Thanks,
Glen Wolinsky
Coordinator
May 13, 2015 at 8:35 PM
What is the version of sitemap editor and the version of CRM?
May 13, 2015 at 8:37 PM
Thanks for such a quick response. XrmToolbox 1.2015.1.19 SME 1.2015.1.17

Below is the xml from my sitemap:

``` `<ImportExportXml xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Entities></Entities>
<Roles></Roles>
<Workflows></Workflows>
<FieldSecurityProfiles></FieldSecurityProfiles>
<Templates />
<SiteMap>
<SiteMap>
  <Area Id="Workplace" ResourceId="Area_Workplace" ShowGroups="true" Icon="/_imgs/workplace_24x24.gif" DescriptionResourceId="Workplace_Description">
    <Group Id="Customers" ResourceId="Group_Customers" DescriptionResourceId="Customers_Description">
      <SubArea Id="nav_accts" Entity="account" DescriptionResourceId="Account_SubArea_Description" GetStartedPanePath="Accounts_Web_User_Visor.html" GetStartedPanePathAdmin="Accounts_Web_Admin_Visor.html" GetStartedPanePathOutlook="Accounts_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Accounts_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_conts" Entity="contact" DescriptionResourceId="Contact_SubArea_Description" GetStartedPanePath="Contacts_Web_User_Visor.html" GetStartedPanePathAdmin="Contacts_Web_Admin_Visor.html" GetStartedPanePathOutlook="Contacts_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Contacts_Outlook_Admin_Visor.html" />
    </Group>
    <Group Id="MyWork" ResourceId="Group_MyWork" DescriptionResourceId="My_Work_Description">
      <!--Dashboards-->
      <!--Activities-->
      <!--Calendar -->
      <!--Announcements-->
      <!--Reports-->
      <!--Imports-->
      <!--Duplicate Detection-->
      <!--Queues-->
      <!--Dqm Request-->
      <!--Manage who can Proxy me-->
      <SubArea Id="nav_dashboards" ResourceId="Homepage_Dashboards" Icon="/_imgs/area/18_home.gif" DescriptionResourceId="Dashboards_Description" Url="/workplace/home_dashboards.aspx" GetStartedPanePath="Dashboards_Web_User_Visor.html" GetStartedPanePathAdmin="Dashboards_Web_Admin_Visor.html" GetStartedPanePathOutlook="Dashboards_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Dashboards_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_activities" Entity="activitypointer" DescriptionResourceId="Activities_SubArea_Description" Url="/_root/homepage.aspx?etc=4200" GetStartedPanePath="Activities_Web_User_Visor.html" GetStartedPanePathAdmin="Activities_Web_Admin_Visor.html" GetStartedPanePathOutlook="Activities_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Activities_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_calendar" Icon="/_imgs/area/18_calendar.gif" ResourceId="Homepage_Calendar" Url="/workplace/home_calendar.aspx" Client="Web">
        <Privilege Entity="activitypointer" Privilege="Read" />
      </SubArea>
      <SubArea Id="nav_news" Entity="businessunitnewsarticle" Url="/home/homepage/home_news.aspx" DescriptionResourceId="News_SubArea_Description" />
      <SubArea Id="nav_reports" Entity="report" DescriptionResourceId="Reports_Description">
        <Privilege Entity="report" Privilege="Read" />
      </SubArea>
      <SubArea Id="nav_import" Icon="/_imgs/area/18_import.gif" Entity="importfile" ResourceId="Homepage_Import" DescriptionResourceId="Imports_Description" AvailableOffline="false" GetStartedPanePath="Imports_Web_User_Visor.html" GetStartedPanePathAdmin="Imports_Web_Admin_Visor.html" GetStartedPanePathOutlook="Imports_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Imports_Outlook_Admin_Visor.html">
        <Privilege Entity="import" Privilege="Read" />
      </SubArea>
      <SubArea Id="nav_duplicatedetectionjobs" Icon="/_imgs/data_management.gif" ResourceId="Homepage_DuplicateDetectionJobs" Url="/Tools/DuplicateDetection/SystemWideDuplicateDetection/home_duplicatedetectionjobs.aspx" DescriptionResourceId="DuplicateDetectionJobs_Description" AvailableOffline="false" GetStartedPanePath="Dup-Det-Jobs_Web_User_Visor.html" GetStartedPanePathAdmin="Dup-Det-Jobs_Web_Admin_Visor.html" GetStartedPanePathOutlook="Dup-Det-Jobs_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Dup-Det-Jobs_Outlook_Admin_Visor.html">
        <Privilege Entity="asyncoperation" Privilege="Read" />
      </SubArea>
      <SubArea Id="nav_queues" Icon="/_imgs/ico_18_2020.gif" Url="/_root/homepage.aspx?etc=2029" ResourceId="Homepage_Queues" DescriptionResourceId="Queues_SubArea_Description" GetStartedPanePath="Queues_Web_User_Visor.html" GetStartedPanePathAdmin="Queues_Web_Admin_Visor.html" GetStartedPanePathOutlook="Queues_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Queues_Outlook_Admin_Visor.html">
        <Privilege Entity="queue" Privilege="Read" />
      </SubArea>
      <SubArea Id="cpdc_dqmrequest" Entity="cpdc_dqmrequest" Title="DQM Queue" />
      <SubArea Id="cpdc_privatedataproxy" Entity="cpdc_privatedataproxy" Title="Manage Proxy" />
    </Group>
    <Group Id="SFA" ResourceId="Area_Sales" IsProfile="true" DescriptionResourceId="Sales_Description">
      <SubArea Id="nav_lists1" Entity="list" DescriptionResourceId="MarketingList_SubArea_Description" GetStartedPanePath="Marketing-Lists_Web_User_Visor.html" GetStartedPanePathAdmin="Marketing-Lists_Web_Admin_Visor.html" GetStartedPanePathOutlook="Marketing-Lists_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Marketing-Lists_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_leads" Entity="lead" DescriptionResourceId="Lead_SubArea_Description" GetStartedPanePath="Leads_Web_User_Visor.html" GetStartedPanePathAdmin="Leads_Web_Admin_Visor.html" GetStartedPanePathOutlook="Leads_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Leads_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_oppts" Entity="opportunity" DescriptionResourceId="Opportunity_SubArea_Description" GetStartedPanePath="Opportunities_Web_User_Visor.html" GetStartedPanePathAdmin="Opportunities_Web_Admin_Visor.html" GetStartedPanePathOutlook="Opportunities_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Opportunities_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_quotes" Entity="quote" DescriptionResourceId="Quote_SubArea_Description" GetStartedPanePath="Quotes_Web_User_Visor.html" GetStartedPanePathAdmin="Quotes_Web_Admin_Visor.html" GetStartedPanePathOutlook="Quotes_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Quotes_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_orders" Entity="salesorder" DescriptionResourceId="Orders_SubArea_Description" GetStartedPanePath="Orders_Web_User_Visor.html" GetStartedPanePathAdmin="Orders_Web_Admin_Visor.html" GetStartedPanePathOutlook="Orders_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Orders_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_invoices" Entity="invoice" DescriptionResourceId="Invoice_SubArea_Description" GetStartedPanePath="Invoices_Web_User_Visor.html" GetStartedPanePathAdmin="Invoices_Web_Admin_Visor.html" GetStartedPanePathOutlook="Invoices_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Invoices_Outlook_Admin_Visor.html" />
    </Group>
    <Group Id="MA" ResourceId="Area_Marketing" IsProfile="true" DescriptionResourceId="Marketing_Description">
      <SubArea Id="nav_lists" Entity="list" DescriptionResourceId="MarketingList_SubArea_Description" GetStartedPanePath="Marketing-Lists_Web_User_Visor.html" GetStartedPanePathAdmin="Marketing-Lists_Web_Admin_Visor.html" GetStartedPanePathOutlook="Marketing-Lists_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Marketing-Lists_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_campaigns" Entity="campaign" DescriptionResourceId="Campaign_SubArea_Description" GetStartedPanePath="Campaigns_Web_User_Visor.html" GetStartedPanePathAdmin="Campaigns_Web_Admin_Visor.html" GetStartedPanePathOutlook="Campaigns_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Campaigns_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_minicamps" Entity="bulkoperation" DescriptionResourceId="Quick_Campaign_Description" Icon="/_imgs/ico_18_minicamps.gif" OutlookShortcutIcon="/_imgs/olk_4400.ico" GetStartedPanePath="Quick-Campaigns_Web_User_Visor.html" GetStartedPanePathAdmin="Quick-Campaigns_Web_Admin_Visor.html" GetStartedPanePathOutlook="Quick-Campaigns_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Quick-Campaigns_Outlook_Admin_Visor.html">
        <Privilege Privilege="AllowQuickCampaign" />
      </SubArea>
    </Group>
    <Group Id="CS" ResourceId="Area_Service" IsProfile="true" DescriptionResourceId="Customer_Service_Description">
      <SubArea Id="nav_cases" Entity="incident" DescriptionResourceId="Cases_SubArea_Description" GetStartedPanePath="Cases_Web_User_Visor.html" GetStartedPanePathAdmin="Cases_Web_Admin_Visor.html" GetStartedPanePathOutlook="Cases_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Cases_Outlook_Admin_Visor.html" />
      <SubArea Id="nav_managekb" Entity="kbarticle" DescriptionResourceId="KBManager_SubArea_Description" Icon="/_imgs/ico_18_126.gif" Url="/_root/homepage.aspx?etc=127" AvailableOffline="false">
        <Privilege Entity="kbarticle" Privilege="Read,Write,Create" />
      </SubArea>
      <SubArea Id="nav_contracts" Entity="contract" DescriptionResourceId="Contract_SubArea_Description" GetStartedPanePath="Contracts_Web_User_Visor.html" GetStartedPanePathAdmin="Contracts_Web_Admin_Visor.html" GetStartedPanePathOutlook="Contracts_Outlook_User_Visor.html" GetStartedPanePathAdminOutlook="Contracts_Outlook_Admin_Visor.html" />
    </Group>
    <Group Id="SM" ResourceId="Area_Scheduling" IsProfile="true" DescriptionResourceId="Scheduling_Group_Description">
      <SubArea Id="nav_apptbook" ResourceId="Homepage_AppointmentBook" DescriptionResourceId="AppointmentBook_SubArea_Description" Icon="/_imgs/ico_18_servicecal.gif" Url="/sm/home_apptbook.aspx" AvailableOffline="false">
        <Privilege
May 13, 2015 at 8:38 PM
Oh, and CRM 2015 - Original release
May 13, 2015 at 9:00 PM

CRM 2015 – Original Release

XrmToolbox 1.2015.1.19 SME 1.2015.1.17

Glen Wolinsky
IT Application Developer
Miller & Martin PLLC
Suite 1200 Volunteer Bldg.
832 Georgia Avenue
Chattanooga, TN 37402
Phone (423) 785-8363
Fax (423) 321-1682


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May 13, 2015 at 9:03 PM
One other note: the sitemap seems to be functioning normally. I have seen no anomalies whatsoever.

Thanks,
Glen
Coordinator
May 13, 2015 at 9:39 PM
Can you try with latest version of Xrmtoolbox on GitHub?

Envoyé de mon téléphone

Le 13 mai 2015 à 22:00, glenwol <[email removed]> a écrit :

From: glenwol

CRM 2015 – Original Release

XrmToolbox 1.2015.1.19 SME 1.2015.1.17

Glen Wolinsky
IT Application Developer
Miller & Martin PLLC
Suite 1200 Volunteer Bldg.
832 Georgia Avenue
Chattanooga, TN 37402
Phone (423) 785-8363
Fax (423) 321-1682


CONFIDENTIALITY NOTICE
The information contained in this e-mail message is legally privileged and confidential, and is intended only for the use of the addressee. If you are not the intended recipient, please be aware that any dissemination, distribution or copy of this e-mail is prohibited. If you have received this e-mail in error, please immediately notify us by reply e-mail and delete this message and any attachments. Thank you.

Please also advise us immediately if you or your employer does not consent to receipt of Internet e-mail for confidential messages of this kind.


May 13, 2015 at 9:46 PM

I did after I replied to you and realized I wasn’t on the latest version. Unfortunately I got the same result.

- Glen

Glen Wolinsky
IT Application Developer
Miller & Martin PLLC
Suite 1200 Volunteer Bldg.
832 Georgia Avenue
Chattanooga, TN 37402
Phone (423) 785-8363
Fax (423) 321-1682

Coordinator
May 13, 2015 at 9:57 PM
Are you exporting the sitemap from CRM or are you opening a sitemap XML file?
May 13, 2015 at 10:05 PM

I am using the tool to load the xml straight from CRM. Is that what you’re asking or do I misunderstand?

Glen Wolinsky
IT Application Developer
Miller & Martin PLLC
Suite 1200 Volunteer Bldg.
832 Georgia Avenue
Chattanooga, TN 37402
Phone (423) 785-8363
Fax (423) 321-1682


CONFIDENTIALITY NOTICE
The information contained in this e-mail message is legally privileged and confidential, and is intended only for the use of the addressee. If you are not the intended recipient, please be aware that any dissemination, distribution or copy of this e-mail is prohibited. If you have received this e-mail in error, please immediately notify us by reply e-mail and delete this message and any attachments. Thank you.

Please also advise us immediately if you or your employer does not consent to receipt of Internet e-mail for confidential messages of this kind.